Your subscription
Manage billing or cancel.
No ServiceHawk account or password needed. Open our secure Stripe billing portal and use the email address you entered at checkout.
Stripe sends a secure sign-in email. We never ask for your card number or password to cancel.
How to cancel
- Open the billing portal and enter your purchase email address.
- Follow the sign-in instructions Stripe emails you to open your subscription.
- Select Cancel subscription and confirm. Check the end date shown in the portal.
What happens after cancellation?
Cancel before your next renewal to stop that renewal. There is no notice period and no cancellation fee. Your service stays available through the billing period you have already paid for, then ends. Any amount already owed remains payable.
Before service ends, stop forwarding your existing business number to ServiceHawk. Your original business number stays yours; the number we supplied is released when service ends.
Need a refund?
Cancelling stops renewal; it does not automatically issue a refund. New subscribers who are dissatisfied and have participated in onboarding in good faith may request a full refund within the first 30 days. The policy is limited to one claim per person, business or payment method. Read the refund policy.
Cannot access the purchase email or find your subscription?
Check your spam folder and the email on your Stripe receipt. If you still need help, email us to request cancellation. Include your business name and purchase email. We will verify ownership and help you cancel. Do not send card details or passwords.