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What are missed calls actually costing you?

Type your own numbers below. Nothing here is an industry average or a made-up benchmark; every figure in the answer comes from a number you enter, and the starting values are just examples to replace with your own.

Call the demo: (954) 417-1740 See plans

See what missed calls are costing you.

Example: 5. Pull this from your phone's missed-call log or voicemail count and change it.
calls
Example: 60%. Not spam, wrong numbers, or solicitors, just calls from someone who might have hired you.
%
Example: $350. Use your own average ticket, not a guess from a trade blog.
$
Example: 50%. Of the real job calls you personally answer, how many turn into booked work.
%
0real jobs likely lost per week
$0lost per week
$0lost per month
$0lost per year
Fill in the fields above to see the math.

Why this calculator asks for your own numbers.

A plumber's average job value is not a roofer's, and a one-truck locksmith doesn't miss calls the same way a five-crew HVAC company does. Any tool that hands you a single industry-wide "average call value" is really just guessing on your behalf, and a guess dressed up as a statistic is worse than no number at all. This tool doesn't do that. Every input above is a number you supply, and every output is that number run through plain arithmetic in front of you.

If you don't know one of the four numbers off the top of your head, that's normal. Pull your call log for the last week or two, count what came in, and take your best honest guess at the rest. You can come back and refine it once you're tracking it for real.

The math, step by step.

Step 1, find the real job calls. Missed calls per week times the share that were real potential jobs. Ten missed calls a week at 60% real gives you six real job calls missed a week; the rest were spam, wrong numbers, or people who weren't going to hire anyone.

Step 2, apply your close rate. Not every real caller would have hired you even if you'd picked up. Multiply the real job calls by your close rate to get jobs actually lost. Six real calls at a 50% close rate is three jobs lost a week.

Step 3, put a dollar figure on it. Multiply jobs lost by your average job value. Three jobs at $350 each is $1,050 lost in a single week, from calls that simply weren't answered.

Step 4, scale it up. The calculator multiplies your weekly number by 4.33 for a month and by 52 for a year, so you can see the number that actually shows up on your books over time, not just one bad week.

What to do about the number you just saw.

If that yearly figure made you wince, the fix isn't complicated: stop sending those calls to voicemail. Bella, ServiceHawk's AI receptionist, answers your business line 24/7, captures every caller's details, transfers real jobs to your phone live, and emails you a summary after every call. Answer is $99 a month with 400 minutes included. Book is $149 a month with 1,000 minutes, plus appointment booking straight into your calendar and a text follow-up to the caller. There's no setup fee, it's month to month, and you can cancel anytime.

Curious whether it would have handled the exact call you just described? Call (954) 417-1740 and listen for yourself, then compare plans at /plan.html.

While you're plugging the leak, list your South Florida business free on South Broward Pros so more of those calls are coming in to begin with.

Questions about this calculator.

How is the dollar amount in this calculator worked out?

Four multiplications, all shown on the page as you type: missed calls a week times the share that were real jobs gives you real job calls missed a week. That number times your close rate gives you jobs lost a week. Jobs lost a week times your average job value gives you dollars lost a week, which the tool then scales to a month and a year.

What close rate should I use if I don't know mine?

There's no universal number, since it depends on your trade, pricing, and how fast you follow up, which is exactly why the calculator doesn't guess one for you. Start with your best estimate from memory, for example half of the real job calls you personally answer turn into booked work, and adjust it once you start tracking your actual rate.

Does this calculator send my numbers anywhere?

No. The math runs entirely in your browser with plain JavaScript. Nothing you type is sent to a server, saved, or shared. Refresh the page and the numbers reset.

How many calls do home service businesses typically miss?

It varies enormously by trade, season, and how your line is staffed, which is exactly why this tool asks for your own count instead of assuming an industry average. Pull the missed-call log from your phone or voicemail for the last week and use that real number.

What can I do about the calls I'm currently missing?

ServiceHawk's Bella answers your business line 24/7 so those calls get picked up instead of going to voicemail. Answer is $99 a month with 400 minutes included, and Book is $149 a month with 1,000 minutes plus appointment booking and a text follow-up to the caller. Call the demo at (954) 417-1740 to hear it, then pick a plan at /plan.html.

Stop the leak

Hear Bella answer, then pick a plan.

No form. Call the demo line and listen, or jump straight to plans and pricing.

Call (954) 417-1740 Compare Answer ($99) and Book ($149)
Built by a local owner, not a call center. No setup fee. Month to month, cancel anytime.