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AI receptionist · Appliance repair

The AI receptionist built for appliance repair companies.

A fridge that stopped cooling on a Friday doesn't wait for a callback. Bella answers your line 24/7, tells a spoiling-food emergency from a routine tune-up, transfers the urgent ones to your cell live, and can put the rest straight on your calendar.

Call the demo: (954) 417-1740 See plans, from $99/mo

No card needed to listen. Bella answers as herself so you can hear how she handles a real call.

New callSunday, 11:04 PM
Caller: Denise K. · (561) 555-0192
Reason: Refrigerator stopped cooling, food already warm, family of five
Handled: Flagged urgent, address and brand confirmed, live transfer to the on-call tech
Live transfer completed. Summary emailed to the owner.
24/7 answering Live transfer Live same day

The appliance calls where every hour on hold costs the customer money.

A refrigerator that stopped cooling.Food starts going bad within hours, and a family of five doesn't wait patiently for a callback. Whoever answers the phone first, not whoever they called first, gets the job.
A washer that's flooding the laundry room.Water damage gets worse by the minute. A caller standing in an inch of water on their floor needs a real person, or a receptionist who sounds like one, telling them what to do next.
An oven that won't heat the night before a holiday.Thanksgiving and Christmas Eve calls spike hard, all within the same few days, and every one of them feels urgent to the caller even if it isn't a true emergency for your schedule.
A dryer that runs but never gets warm.This one usually isn't an emergency, it just needs a spot on next week's schedule. Booking it directly instead of playing phone tag saves your team a callback and saves the customer a wait.
Three calls at once during a heat wave or a holiday week.When everyone's oven or fridge seems to fail the same week, a single phone line becomes the bottleneck. The second and third caller that hour usually just try the next company instead of waiting.

What a call sounds like.

Thanks for calling, this is Bella. What's going on with your appliance today?
My fridge stopped cooling sometime today, and everything inside is already warm.
That's an emergency, let's get you seen fast. What brand is it, and roughly how old?
It's a Samsung, maybe five years old.
Got it. I'm flagging this urgent and connecting you with the on-call technician right now. Can you confirm your address and the best callback number?

Example call. Want to hear it answer your business? Call (954) 417-1740 or see the demo page.

Your options for answering the phone.

OptionAfter hoursLive transfer for emergenciesBooks the visit
VoicemailMessage only, most callers hang upNoNo
Front desk / staffNoSometimes, if someone's freeOne caller at a time
Traditional answering serviceYesOften an add-on feeRarely, message only
ServiceHawk (Bella)Yes, 24/7Yes, built into every planYes, straight to your calendar

General comparison of answering approaches, not of a specific vendor. See AI vs. human answering for a fuller breakdown.

Two plans. No contract.

If your calls are mostly quick triage, is this urgent or can it wait, the Answer plan at $99 a month covers it: your own dedicated number answered 24/7, a live transfer to your cell the moment a call matches the urgent words you set during setup, a summary emailed after every call, and 400 minutes included each month.

Booking a fair share of routine repairs, dryer checkups, dishwasher service, seasonal maintenance calls, and the Book plan at $149 a month puts the visit straight on your calendar with a text follow-up to the caller, plus 1,000 minutes included. Booking works with Google Calendar, Outlook, iCloud, and Jobber by pasting your calendar's private link once. Housecall Pro, ServiceTitan, and Square connect the same way through Google Calendar.

Extra minutes past your plan run $0.25 each. A second phone number, useful if you run separate crews for large and small appliances, is an optional $19 a month add-on. Text follow-up alone is a $29 a month add-on on the Answer plan; Book already includes it. No setup fee, month to month, cancel anytime. Full breakdown at /plan.html.

Live on your number the same day.

Pick your plan and pay. Choose Answer or Book at /plan.html. No setup fee either way.

Answer nine quick questions. An email arrives with your new number and short questions about the brands you service, your pricing, and what counts as an emergency call.

Forward your line. Conditional call forwarding works, so Bella only answers the calls you miss, or forward everything if you'd rather she take every call.

She's live. Customers keep dialing the number already on your invoices and your Google listing.

Questions appliance repair owners ask us.

Can it tell a same-day repair from a routine appointment?

Yes. During setup you tell Bella, in your own words, what counts as urgent for your business, such as a refrigerator that stopped cooling with food inside versus a dryer that just runs a little slow. On a call that matches your urgent list, she rings your cell for a live transfer instead of only logging a message.

Does it work with the calendar or software I already use?

Yes. Booking connects to Google Calendar, Outlook, iCloud, and Jobber by pasting your calendar's private link once. Housecall Pro, ServiceTitan, and Square connect the same way through Google Calendar, so a booked visit lands where your team already looks.

What happens when three calls come in at once during a heat wave or a holiday week?

Bella answers every call the moment it rings, with no queue and no hold music, whether it's one call or ten hitting at the same time. A traditional front desk or a single technician's phone can only take one call at a time; a spoiled-fridge Thanksgiving week does not slow her down.

How much does an AI receptionist for an appliance repair company cost?

Answer is $99 a month with 400 minutes and live transfer for real emergencies included. Book is $149 a month with 1,000 minutes, appointment booking, and a text follow-up to the caller. Extra minutes are $0.25 each, there's no setup fee, and it's month to month with no contract.

What happens right after I sign up?

You pick a plan at /plan.html and pay, then an email arrives within minutes with your new dedicated number and nine short questions about your services, brands you work on, and what counts as urgent. Reply in plain English, forward your line, and she's live.

Live demo

Hear it answer as your appliance repair company.

Call the number below. Tell Bella your business name and, on that same call, she switches to answering as your own front desk, so you hear it work before you spend a cent.

(954) 417-1740 Choose your plan

Also serving garage door companies and locksmiths: see AI receptionist for garage door companies and AI receptionist for locksmiths.

Built by a local owner, not a call center. New customers who complete onboarding in good faith get a 30-day refund eligibility window, one claim per customer. Read the refund terms.
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