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24/7 AI intake for personal injury firms

Never miss a signed case to voicemail.

Car accidents, slip-and-falls, and workplace injuries don't happen 9-to-5. Bella answers your firm's phone 24/7 — in English and Spanish — runs your injury intake, and flags urgent matters for a same-day attorney callback.

Hear it answer your firm

Live demo in minutes. No card. 30-day money-back guarantee.

New intakeTonight, 11:42 PM
Caller: Ashley J. · (305) 555-0199
Matter: Auto accident — rear-ended on I-95
Injured: Yes · seen at ER · police report filed
Other counsel: None · Language: English
⚑ Attorney callback requested — same business day
24/7 intake EN · ES Live this week

The first firm to answer signs the client. Injured callers call the next firm on the list.

Missed calls, lost cases.People who were just in an accident don't leave voicemails — they call the next firm. One signed case can be worth five figures in fees, and the firm that answers first usually wins it.
Real intake, not a message.Bella asks what happened, when, whether the caller was seen by a doctor, and whether a police or incident report exists — and she never gives legal advice, quotes a case value, or promises an outcome.
Adjusters and opposing counsel handled correctly.If the caller is an insurance adjuster or opposing counsel, Bella takes a precise message and flags it urgent instead of running intake on them.

What PI intake sounds like. Answered as your firm.

Rivera Injury Law, this is Bella speaking. How can I help you today?
I got rear-ended on I-95 yesterday and my neck is killing me.
I’m sorry to hear that — I can help. Have you been seen by a doctor, and was a police report filed?
The ER checked me out, and yeah, there’s a report.
Okay. Let me take down a few details so an attorney can call you back today. What’s your full name and the best number to reach you?

Example call. Want to hear it answer your business? Try the live demo or call (954) 440-7749.

One receptionist. Your entire injury intake desk.

Keep your number. We set Bella up on it this week, with your firm's intake questions. Nothing changes for your clients.

She answers 24/7. English and Spanish. Collects what happened, injuries, medical treatment, and prior counsel.

Attorneys get the summary. Every call documented and delivered instantly, so urgent injury calls never sit until morning.

Questions personal injury firms ask.

Does the AI give legal advice or evaluate the case?

No. Bella is instructed never to evaluate a case, quote a fee, or promise an outcome. She collects the facts — what happened, injuries, medical treatment, prior counsel — and tells the caller an attorney will review and call back the same business day.

What happens if an insurance adjuster or opposing counsel calls?

Bella recognizes that this isn't an intake call, takes a precise message, and flags it urgent for the attorney instead of running the caller through injury intake questions.

Can it handle a Spanish-speaking accident victim?

Yes. Bella runs the full intake in English, or Spanish depending on the caller — no transfer, no hold, no separate bilingual line needed.

How fast does the attorney find out about an urgent call?

The summary is delivered the moment the call ends. Calls flagged urgent (active injury, adjuster contact, statute-of-limitations concerns the caller mentions) are marked clearly at the top.

Does this replace our existing intake staff?

Most firms use it for after-hours, weekend, and overflow calls so nothing goes to voicemail — not as a full replacement for staff during business hours, though some solo and small firms run it as their only front desk.

Live demo

Hear your firm answered. On your phone. In minutes.

Tell us your practice area. Bella calls you back answering as your firm and runs a sample injury intake — or we email you the demo links instead. Your choice.

  • The demo is built around your firm name and intake questions.
  • Live call now, or email-only — you pick.
  • Calls come from (954) 440-7749, so you know what to expect.
Something went wrong. Email hello@servicehawkai.com and we will handle it manually.

How do you want your demo?

No card. No contract. Live call or email-only — your choice above. Calls come from (954) 440-7749. Texts are sent only when you opt in above.

Built by a local owner, not a call center. 30-day guarantee. Try it for 30 days. If it is not a fit, cancel for a full refund. Details are in the Terms.
You'll hear it work before you ever pay a cent.