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AI receptionist · Electricians · South Florida

AI receptionist for electricians: answer every emergency call

Bella is ServiceHawk's AI receptionist built for electrical contractors. She answers your line 24/7, tells a real emergency from a routine service request, and books the job on your schedule. Plans start at $99 a month, live the same day.

See plans from $99/mo Call the demo: (954) 417-1740

No card to hear the demo. No setup fee. Cancel anytime.

New callWednesday, 11:07 PM
Caller: James O. · (786) 555-0184
Reason: Burning smell near a hallway outlet, breaker already shut off
Location: Single-family home, main panel original to the house
Handled: Flagged urgent, transferred live to on-call electrician
⚑ Live transfer sent · summary emailed to owner
24/7 answering Emergency triage Live same day

The calls that decide whether an electrical company grows or stalls

A breaker that trips every time the AC kicks on.Annoying, not dangerous, but the homeowner wants it fixed before it becomes something worse. Bella books it into your regular schedule and captures which circuit it is so your electrician arrives with a starting point.
Sparks and a burning smell from an outlet.This is a safety call, not a maintenance call. Bella asks if the breaker's been shut off and where the smell is coming from, then flags it for immediate live transfer instead of treating it like a normal appointment request.
Total power loss to half a house.The caller doesn't know if it's their panel or the utility company. Bella asks a couple of basic questions, like whether neighbors have power, to help your team figure out where the problem likely sits before anyone drives out.
A generator hookup request the night before a storm.Everyone wants this done at once, and it genuinely can't wait once the forecast turns. Bella captures the generator type and panel setup and gets it prioritized on your calendar ahead of routine work.
A commercial tenant needing a panel upgrade before an inspection.These calls come with a deadline attached. Bella takes the inspection date and building details and gets it flagged so it doesn't get buried behind smaller residential jobs.

What Bella does on every call to your electrical company

Answers on a dedicated number, day and night.Your existing line keeps working the way it already does. Conditional call forwarding sends Bella only the calls your office doesn't pick up first.
Separates safety issues from routine work immediately.We build her around your own triage rules, so sparks and burning smells get treated with urgency from the first question, not buried in a general intake script.
Transfers real emergencies to you live.Both plans include live transfer, so a genuine electrical hazard reaches a person right away instead of waiting behind other calls.
Books service calls and estimates, on Book plan.Connect your calendar and Bella schedules the visit during the call itself, whether it's a same-day repair or a panel upgrade booked out weeks.
Emails a summary after every call.What the issue is, which circuit or area it affects, and whether it was handled or transferred, so your electrician knows what they're walking into.
Texts the caller back, on Book plan.The customer gets written confirmation of what was scheduled, so there's no confusion about whether the appointment actually got booked.

Two plans, priced for an electrical company

Answer

$99/mo

24/7 answering on a dedicated number, live transfer to your phone, an email summary after every call, and 400 minutes a month included.

Book

$149/mo

Everything in Answer, plus appointment booking straight into your calendar and a text follow-up sent to the caller, with 1,000 minutes a month included.

Straight pricing, no quote call required. Answer costs $99 a month for 24/7 answering, live transfer, and an email summary of every call, with 400 minutes included. Book costs $149 a month and adds calendar booking and a text follow-up to the caller, with 1,000 minutes included. Extra minutes run $0.25 each, a second number is $19 a month if you want a separate line for commercial work, and text follow-up on the Answer plan alone runs $29 a month. There's no setup fee, and it's month to month, cancel whenever.

Compare plans and sign up

How it goes live on your number

Choose a plan at /plan.html and pay. Setup starts the moment you sign up.

Answer nine setup questions by email. Services, service area, and exactly what counts as an emergency for your business.

Forward your line to your new number. Only the calls your office misses get routed to Bella.

Start answering the same day. Every call gets sorted by urgency and summarized right away, with booking active on the Book plan.

Built for South Florida electrical companies first

South Florida electrical contractors deal with storm season, aging panels in older homes, and a phone that rings loudest right when the power goes out. If your company also covers other trades, we've built pages for those too: plumbing, HVAC, and roofing.

While you're at it, list your business free on South Broward Pros, the local directory ServiceHawk runs for South Florida home service companies.

Common questions electrical company owners ask

Can Bella tell a real electrical emergency from a routine service call?

Yes. We build her around how your team already sorts calls, so sparks, burning smells, and total power loss get treated differently than a request to add an outlet or swap a fixture. Urgent calls get flagged for live transfer or an emergency slot, while routine work gets booked normally.

What does the AI receptionist do with a call about sparks or a burning smell?

She treats it as the safety issue it is. Bella asks where the smell or sparking is coming from and whether the breaker has been shut off, then routes the call for an immediate live transfer or emergency booking based on how you set up escalation during setup.

Can it book electrical jobs straight onto my calendar?

On the Book plan, yes. Connect Google Calendar, Outlook, iCloud, or Jobber with a private calendar link, and Bella schedules the job while the caller is on the phone. Housecall Pro, ServiceTitan, and Square route through Google Calendar. On the Answer plan she qualifies the call and emails you a summary instead.

What happens during a power outage when call volume spikes?

Bella answers every call at once, so a neighborhood outage that has fifteen people calling in the same hour doesn't leave anyone stuck on hold. Each caller still gets asked the right questions and either transferred live or logged for follow-up.

How fast can this be live on my electrician company's number?

The same day. Pick a plan at /plan.html, answer nine setup questions by email, forward your line, and Bella takes over answering immediately. There is no setup fee.

Built by a local owner, not a call center. Hear Bella work before you commit: call (954) 417-1740, or see plans at /plan.html.